As the world turns to digital apps and tools, it has become increasingly important for organizations bigger or small, to monitor their customers’ experience by doing surveys.
Online surveys are so beneficial as they provide real-time feedback which helps to improve the services and products while helping people to identify areas where they need improvement.
According to the source, the online survey software market is expected to reach almost $5 billion by 2026. The numbers show the increasing demand for online survey apps for understanding customer behaviour and needs.
In this blog post, I will explain the online survey apps and the best options available in the market.
Let’s start below!
Online Survey Apps & Tools Explained
Online survey apps are digital platforms that allow you to create, share, and analyze surveys. These are a convenient and efficient way to collect feedback, gather data, and gain insights from a wide range of respondents online.
These tools offer a variety of features to help you design professional-looking surveys, customize questions, and track responses in real-time.
List of Best Survey Apps & Tools
Here is a list of survey tools that must be used to have things going smoothly.
1- SurveyMonkey
SurveyMonkey is the leading online survey solution that helps you get insights fast. Its AI features transform your survey experience and help you understand your customers better. With its sentiment analysis. you can filter by sentiment and quickly understand how people feel.
SurveyMonkey has a panel of 335M+ survey respondents in 130+ countries to deliver the best outcomes. Multi-survey analysis is one of the key features of this tool to help you see the complete picture.
Key Features
- QR Code
- 25+ Question Types
- 400+ Templates
- Multilingual Surveys
- Custom URL Ending
- Customization
2- SurveySensum
Survey Sensum is an online survey management tool that provides feedback and prompts companies and organizations to perform actions depending upon the feedback or a survey done. This tool provides multiple benefits to its users as it is being used by a lot of companies and entrepreneurs.
The tool comes with a user-friendly interface, also with a free trial period and demo for its users, it is considered to be an effective tool. Survey sensum comes with exceptional customer support for its users.
Key Features
- Customizable Templates
- Multi-Channel Distribution
- Offline Response Collection
- Reporting
- Response Quotas
3- Survey Sparrow
This is one best survey tools that is easy to use and helpful for anyone. As this tool makes a survey for its customers in any language, they want to create a survey. It can create conversational surveys for the customers and those surveys can be carried out in a smooth and pleasant way.
It helps its users to optimize the workflow and tasks to get done with the things effectively. The tool comes with easy integrations and multiple languages.
Key Features
- Unlimited questions
- Comprehensive reports
- Interactive quizzes
- Omnichannel experience management
- Real-time analytics
4- Typeform
Typeform is a survey tool that allows its users to create and build their own surveys. The tools have a user-friendly interface and can be used and accessed from any device. It does come with mobile mobile-friendly interface. It comes with different pricing plans for its customers.
Users can customize and create any kind of form by using ready-made templates. By using this online tool, users can create any type of form according to their requirements.
Key Features
- Unlimited forms and surveys
- Free API
- Data Export
- Hidden fields
- Integration
5- Survicate
This software is specifically designed to create meaningful customer feedback, it provides customers with useful and engaging conversational feedback. It comes with a drag and drop interface to create professional-looking surveys within moments.
With customer support, it provides feedback which results in being more productive in their business and organizational activities. The software is very easy to integrate with other business tools and software for effective feedback collection.
Key Features
- Multichannel approach
- Detailed insights with reports
- Integration
- Customization
6- Question Pro
This tool helps clients make surveys, polls, and quizzes online within seconds and is one of the most useful survey tools used by entrepreneurs. It takes responsibility for the respondent to fill out the survey form. The tool is useful in creating surveys in the language of their choice.
It comes with an option for multilingual surveys. There are inbuilt templates that can be customized according to the need. QuestionPro is one specific tool that is used to design perfect surveys which can be analyzed in real-time.
Key Features
- 350+ Survey Templates
- Unlimited Questions and Surveys
- Over 20 Professional Survey Themes
- Custom Survey with Custom URL
- Share Through Email and Social Media
7- Qualtricks
Qualtricks is one of the most convenient and easy-to-use survey apps and provides updated surveys in the form of questions and readymade templates specifically designed for in-built surveys. Surveys are more like to be done in the form of multiple-choice question templates.
The software is easy to operate and provides real-time in-depth analysis. The software comes with an interesting and eye catchy interface and it allows users to edit the questions the way they want to ask.
Key Features
- 50+ Survey Templates
- Customization
- Easy Sharing
- Reports
8- Google Forms
Google forms are also being used by people to run and carry out surveys easily through the option of drag and drop. Users and survey makers can customize the design of the survey in any way conveniently. This survey administration software is free and analyzes the results and questions in real time. It’s easy to use and is a great way to get feedback from customers, students, or colleagues.
Google Analytics tool can help you quickly understand the results of your survey and take whatever action is required. So, whether there is a need to measure customer satisfaction, conduct market research, or create a quiz for your students, Google forms have got you covered and is rated as the best tool to be used. Google Forms also makes it easy to collaborate with other organizations and teams by allowing them to contribute to their own responses and comments.
Key Features
- 11 Different Types of Questions
- Automatic Summaries
- API
- Integration
- Easy to Use
9- Alchemer (Survey Gizmo)
Alchemer, formerly known as SurveyGizmo is the perfect tool for any organization that makes sure that the customers are satisfied and heard. With a wide range of survey templates and comprehensive analysis tools, this makes it easy to collect valuable customer feedback.
Whether you’re gathering customer opinions on a product, checking employee satisfaction with their job, or getting feedback on an event, Alchemer can help you get your data in the form of answers by running surveys you need in order to make informed decisions. This survey tool integrates seamlessly with other tools and is one easier to use survey tool.
Key Features
- Custom Survey URLs
- Email Distribution
- Mobile Survey
- Embeddable Survey
- Multiple Question Types
- Online Survey
- Offline Response Collection
10- Zoho Survey
Zoho survey is one of the best survey apps that is used to build surveys and questionnaires. The tool comes with a lot of features and can be customized according to the intended survey questions. From a simple poll to a detailed questionnaire, Zoho Survey helps its users get the answers they need quickly and easily.
With its tools and features, it’s one perfect software for gathering feedback. This survey tool is designed with the user in mind which means that no technical expertise is required to get started. With its simple drag-and-drop interface, you can create beautiful and engaging surveys that look professional and are easy to create.
Key Features
- 30+ Question Types
- Skip Logic and Piping
- Customization
- Mobile Survey
- Integration
Conclusion
Online survey apps and tools help companies and organizations stay connected by collaborating. Customers’ feedback and queries can be gathered by using these tools. These tools are also helpful for companies to decide on certain things if there is a need to make decisions.
