Voice over Internet Protocol (VoIP) providers have become an essential tool for small businesses worldwide. Offering clear audio and reliable video, VoIP makes conversations easier than ever, allowing entrepreneurs to connect with employees, partners, and customers from anywhere.
However, with so many options on the market today, it can be difficult to decide which VoIP provider is best for your business. To help you determine which solution will benefit your company the most, we’ve rounded up a list of 10 VoIP providers that won’t break your budget but still provide comprehensive solutions. Keep reading to find out more about each one.
10 Best VoIP Providers for Small Businesses:
VoIP providers are important for small businesses because they offer a way to communicate with customers and employees using VoIP voice and video communication. This can save the business time and money, as well as improve customer service.
VoIP phones are often more reliable than traditional telephone providers because they use the Internet to send and receive audio data. The right VoIP provider can help keep a company competitive in its market. Below are the top VoIP service providers listed in detail.
1. RingCentral
RingCentral is one of the most popular VoIP providers for small businesses due to its extensive features and robust customer support. It offers a variety of plans that range from basic services to enterprise solutions, so you can find the right option for your business size. Plus, its global reach means you won’t have to worry about limited coverage when talking with international customers or partners.
Core Features:
- Robust customer support
- Custom greetings and voicemail
- Customer Receptionist
- custom hold music
- Variety of plans
- Global reach
With video conferencing, up to 100 or 200 people can join your virtual meeting – the number of participants depends on your plan.
2. Zoom Phone
If you’re looking for an all-in-one solution, Zoom Phone offers VoIP calling and video conferencing. Zoom is not merely a video conferencing platform for individual conversations, but also offers its own business VoIP service known as Zoom Phone.
This solution stands out amongst the competition in terms of both affordability and quality. It provides HD-quality audio, local and toll-free numbers with international coverage, call routing and auto attendant features, as well as team collaboration tools. It also has an affordable pricing structure and requires no hardware setup.
Core Features:
- HD-quality audio
- Local & toll-free numbers with international coverage
- Call routing and auto attendant features
- Team collaboration tools
- No hardware setup required
- Affordable pricing structure.
3. Nextiva
From small businesses to large-scale organizations, Nextiva offers an exceptional and comprehensive unified communication system. Its plans are engineered for scalability, so you can upgrade at any time.
If you are intending to open a call center, reach out to the company and they can equip you with VoIP technology for your convenience. Nextiva’s customer support is also top-notch, so you can get the help you need right away.
Core Features:
- Unlimited calling, messaging and collaboration
- Historical and live call data
- Scalable plans for growing
- 24/7 live support
- Sells and leases phones
4. Vonage
Vonage is another popular VoIP provider for small businesses. It offers a range of features, from basic calling and texting to more advanced features like call forwarding and voicemail transcription.
Its global reach means you can make calls worldwide without worrying about limited coverage or roaming fees. With every plan, you can make endless calls and send SMS and team messaging. You will have unrestricted access to the Vonage app center as well as VoIP’s desktop and mobile apps.
Core Features:
- Unlimited calling, messaging, and SMS
- Call forwarding
- Voicemail transcription
- Team messaging
- Global reach around 40 countries
- Desktop and mobile app access
- Vonage App Center
- 99.99% uptime
5. MyCountryMobile
MyCountryMobile is a VoIP provider offering comprehensive communication solutions for businesses of all sizes. The platform allows you to quickly acquire local numbers and make international calls to over 190 countries, ensuring your global reach is seamless and cost-effective.
One of the standout features is our intelligent scheduling system, which recommends the optimal time to contact customers based on their local time zones. This ensures your small business communications are always timely and respectful of international boundaries.
Join the ranks of thousands of satisfied businesses that have embraced its reliable and innovative phone system, cloud contact center service, and bulk SMS capabilities. From startups to industry giants, companies are experiencing the power of MyCountryMobile’s seamless communication ecosystem.
Core Features:
- High-quality video conferencing
- Extensive selection of local and international numbers
- Intuitive call management interface
- Rapid setup process – be operational in under 3 minutes
- Comprehensive call tracking and recording capabilities
- Cloud contact center service for streamlined customer support
- Bulk SMS service for efficient mass communication
6. CallHippo
CallHippo is a VoIP provider that offers a wide range of features for small and large businesses. It enables you to acquire a local number quickly and make overseas calls in over 190 countries. What’s more, it even informs the perfect time of day that is most ideal for customers depending on their native country – making sure your business operations run smoothly.
Thousands of businesses, from Amazon to Shopify, have made the switch to this reliable and innovative business phone system. With over 5,000 brands already utilizing it, join them today in experiencing its seamless communication capabilities.
Core Features:
- Easy video conferences
- Local & international numbers
- User-friendly call management setup
- Sets up in fewer than 3 minutes
- Call tracking & recording
7. 8×8:
8×8 is a great VoIP provider for small businesses looking for an easy-to-use cloud phone system. It comes with no hardware and offers unlimited calling, messaging and collaboration in one convenient package. It also comes with several advanced features such as voicemail transcription, call recording, auto attendant and web conferencing. 8×8’s plans are designed to fit any budget, so you can find an option that works for your business size.
Core Features:
- Unlimited calling, messaging and collaboration
- Voicemail transcription
- Call-flow designer
- Huge number of integrations
- More features than most VoIP providers
- No hardware setup required
- Affordable plans to fit any budget.
8. Ooma
Ooma is another great VoIP provider for businesses. It offers a comprehensive suite of features specifically designed to meet the needs of any business, from small businesses to large enterprises. The service offers unparalleled pricing transparency, uncommon in the VoIP industry. To take advantage of this unique opportunity to get an incredible deal on Voice over Internet Protocol services, be sure to complete our price comparison questionnaire today.
Core Features:
- Unlimited calling and messaging
- Advanced features such as call recording and auto attendant
- Cost transparency with predetermined packages tailored to fit your business needs
- Integration with popular applications such as Salesforce and Google Suite
- Minimal hardware setup required
- No contracts and no obligations
9. KrispCallÂ
KrispCall is a top-notch virtual cloud phone system tailored for small businesses. It packs an array of advanced telephony features such as number sharing, IVR, custom greeting for voicemail, call forwarding, call transfer, etc.
The feature that stands out the most in KrispCall is Unified Callbox. It’s a unified interface, which consolidates all communication details (calls, SMS, voicemails, call notes, etc.) and contact details (contact info, contact tags, etc.) – into a single window.
This innovative feature facilitates seamless interactions between agents and clients by providing a comprehensive overview of past conversations as well as open and closed conversations. This, in turn, results in a smooth flow of communication. Moreover, it ensures that no conversation with the client goes noticed.
Core features
- Local, mobile, toll-free & vanity numbers from 100+ countries
- Unified Callbox
- Number Sharing
- Interactive Voice Response (IVR)
- Voicemail to Email
- Voicemail Transcription
- Live Call Monitoring
- Unlimited Call Recording
- Integration With CRM Tools & Business Apps
10. Grasshopper:
For entrepreneurs and freelancers, Grasshopper is an affordable VoIP provider that lets you stay connected on the go. It offers a virtual phone system that forwards calls to any device, so you can receive and make calls from anywhere.
Grasshopper is easy to set up and has all the features you need for efficient communication, including a toll-free number and call forwarding. The service offers great customer support and competitive pricing plans to get you started.
Core Features:
- Toll-free number and call forwarding
- Easy setup
- Virtual receptionist
- Integration with popular applications such as Slack & Salesforce
- Live customer support
- Competitive pricing plans.
Final Words
It’s no secret that VoIP services are the way of the future. With dozens of providers to choose from, it can be hard to make the right decision. But with a little research, you’ll find the perfect VoIP provider that fits your business needs.
The providers mentioned in this article are all great options, each offering unique features and competitive pricing plans. So make sure to compare your options and find the perfect fit.
